Terms & conditions.

1. Who we are

Magu Business Consultants (Pty) Ltd ("Magu", "we", "us"), registration number 2023/889153/07, is a company registered in South Africa. These terms are an agreement between Magu and anyone who uses this site, buys from us, or creates a folder ("you"). By doing any of those things, you agree to these terms. If you don't agree, please don't use the site.

2. Our services

We provide website design, professional email and domain setup, and related consulting, as described on our services page. We don't offer company or business registration.

• Prices are professional fees in Rand, excluding VAT and third-party costs such as domain fees and hosting.
• We confirm scope, deliverables and timing in writing (email is enough) before work starts. The price confirmed in writing is the price that applies to you.
• You agree to give us accurate information. We aren't responsible for delays caused by information that was late or wrong.

3. Domains

We sell domains as a reseller, through a third-party domain registrar.

• "Available" in a search is a live check. A domain isn't yours until registration completes and payment is confirmed, and availability can change before then.
• Registry rules (for example ZADNA for .co.za, or ICANN for other extensions) apply and take precedence over these terms.
• You must give accurate registrant details. Wrong details can lead to the registry suspending or cancelling the domain.
• We can decline to register a domain that is unlawful, infringes someone's rights, or breaks the registry's naming rules.
• The domain is registered in your name. We don't claim ownership of it. You manage it from your folder.
• You are responsible for renewing before it expires. We may send reminders as a courtesy, but if a domain lapses and someone else registers it, we aren't liable.

4. Guides

• The first chapters of each guide are free to read. Buying a guide unlocks the rest, for as long as your folder exists.
• Guides are licensed to you for your own personal or business use. You may not resell, share publicly or republish them.
• The price charged at checkout is the price that applies to your purchase.
• When you buy guides you may receive a gift code that lets another registered person read the same guides free. Gift codes have no cash value.

5. Payments

Payments are processed by Paystack. We never see or store your full card details. A payment counts as complete only when Paystack confirms it to us. If a payment is declined, reversed or disputed, we may suspend access tied to it or cancel a domain that hasn't yet been submitted to the registry.

6. All sales are final

All sales are final. Once you have paid, we don't offer refunds or cancellations for a change of mind. That applies to services, domains and guides alike. Registry and registrar fees are paid the moment a domain is registered, and a guide can't be taken back once it is unlocked.

This doesn't take away rights you have by law, including under the Consumer Protection Act. It also doesn't apply where:

• a domain could not be provisioned because of an error on our side, or
• a guide is genuinely defective or materially not as described.

In those cases, contact us and we will fix it or refund you.

7. Your folder (account)

A folder needs a valid email address and password. Keep your login details confidential; you are responsible for what happens under your folder. Tell us straight away if you suspect someone else has used it. We may suspend or close a folder we reasonably believe is being used for fraud or abuse, or in breach of these terms.

To close your folder, email myfolder@magubusiness.co.za from the email address on the folder. Closing it ends your access to the guides in it. It doesn't cancel a domain already registered in your name; that continues with the registry.

8. Ownership

• What we create for you (logos, websites, documents) becomes yours once you've paid in full, unless we agree otherwise in writing.
• We may show completed work in our portfolio unless you ask us not to.
• Guides remain Magu's property. You are buying a licence to read them.

9. Limits on our liability

We work in good faith and with reasonable skill, but we don't guarantee outcomes such as funding approval, business success, domain availability, or decisions by third parties (the CIPC, ZADNA/ICANN, banks, investors, Paystack or our registrar). To the extent the law allows, our total liability for any claim is limited to the amount you paid for the specific service, domain or guide the claim relates to. We aren't liable for indirect or consequential loss, such as lost profits, lost opportunities or a domain lost through non-renewal.

10. Your rights and your privacy

Nothing in these terms limits your rights under the Consumer Protection Act 68 of 2008. If these terms conflict with that Act, the Act applies. How we handle your personal information is set out in our privacy policy, which forms part of these terms.

11. Partners Connect Programme

Partners Connect is Magu's referral programme. A partner is a person or business we have approved to earn a commission when people they bring to Magu buy guides. This section applies to partners, and to anyone who connects to a partner.

Joining. We add partners ourselves, and we may decline, pause or end a partnership at any time. You must be 18 or older to be a partner, and you give us your date of birth and gender when you register. Please make sure what you give us is true. Being a partner doesn't make you our employee, agent or representative, and you may not speak for Magu or make promises on our behalf.

Your PR code and your link. Each partner gets a PR code: six lowercase letters, made by our system. It identifies you in the programme and can never be changed. You also choose how your own referral link ends (3 to 20 lowercase letters). You can choose it only once, and it must not already be taken. We may refuse or remove a code or link ending that is misleading, offensive or that uses someone else's name or brand.

Connecting to a partner. A person connects to a partner by creating their folder through the partner's link, or by entering the partner's PR code when they create their folder or later in their folder's settings. Once a folder is connected to a partner it stays connected to a partner. If the person wants to move to a different partner they may do so once every 90 days. If their partner's partnership has ended, they may connect to a new partner straight away.

Commission. A partner earns a commission on guides bought by the people connected to them. The rate starts at 30% and moves to 45% once three of the partner's connected sales are complete. We may change the rates for future sales by updating this section. A commission is only counted once the sale has passed its 21-day refund window. If a sale is refunded, reversed or disputed, the commission on it is cancelled, and if it has already been paid out we may take it off a later payout.

What does not earn commission. We may cancel commission earned through fake, repeated or otherwise abusive purchases.

Payouts. Commission is paid in Rand by transfer to the South African bank account the partner gives us, never to a card. You can ask for a payout once your available commission reaches R100. You are responsible for giving correct bank details and for keeping them up to date. We aren't liable for a payout sent to the details you gave us. A payout can't be requested or its bank details changed while another request is being processed. We may delay or turn down a payout we reasonably believe is linked to fraud or a breach of these terms.

Tax. You are responsible for any tax on the commission you earn, and for registering for tax where the law requires it.

Honest promotion. When you promote Magu, be honest about what we offer. Don't spam, mislead people, pretend to be Magu, or promise results or income we haven't promised.

What a partner can see. A partner can see the usernames of the people connected to them and the commission earned on their purchases. They can't see those people's email addresses, passwords, or other personal information.

Ending a partnership. You can stop being a partner at any time by emailing us. We may suspend or end a partnership if these terms are broken. Commission already counted and past its refund window is still paid out, unless it was earned in breach of these terms.

12. Law and changes

These terms are governed by the laws of South Africa, and disputes we can't settle directly go to the South African courts. We may update these terms as the site and our services change. The date at the top shows the latest version, and continuing to use Magu after an update means you accept it.

Questions about these terms: support@magubusiness.co.za
Closing your folder: myfolder@magubusiness.co.za
Account security or a request about your personal information: security@magubusiness.co.za